At Ganson Engineering, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Data Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://ganson-store.com/ and make purchases from our store.
1. Information We Collect
We may collect the following types of information:
- Personal Information: When you create an account, place an order, or contact us, we may collect personal information such as your name, email address, phone number, billing address, and shipping address.
- Payment Information: We use secure payment processors to collect payment details. We do not store your credit card information.
- Browsing Information: We may collect information about your interactions with our website, including IP address, browser type, device information, pages visited, and the time and date of your visit.
2. How We Use Your Information
We use your information for the following purposes:
- Order Processing: To process and fulfill your orders, including shipping and payment processing.
- Customer Service: To respond to your inquiries, support requests, and feedback.
- Marketing: To send you promotional materials, newsletters, and other information about our products and services.
- Improvement: To analyze usage patterns and improve our website and services.
3. Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, and servicing you (e.g., payment processors, shipping companies).
- Legal Compliance: We may disclose your information when required to do so by law or in response to legal requests.
4. Data Security
We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use encryption, firewalls, and secure server hosting to safeguard your data.
5. Your Rights
You have the right to:
- Access and review your personal information.
- Request corrections to your personal information.
- Opt-out of marketing communications.
- Request the deletion of your personal information, subject to certain exceptions.
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings.
7. Changes to This Policy
We may update this Data Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website with a revised effective date.
8. Contact Us
If you have any questions or concerns about this Data Privacy Policy, please contact us at:
Call us at: 1-800-434-9011
Email: info@ganson.com
Do not ship returns to this address:
Ganson Engineering
37 Lagrange St., Ste# 110,
Newnan, GA 30263
USA